Complaint: Reservations Lost Seats, Flght1649, DWF/ONT,11/03/08
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  #7  
Old Oct 28, 2008, 4:45 AM
Eagleguy Eagleguy is offline
American Airlines Employee (NOT OFFICIAL REP)
 
Join Date: Aug 2008
Posts: 44
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You don't purchase specific seats on a plane. You purchase a spot on the aircraft.
We try our best to get you two together but when it's not possible, it's not possible.

I ONCE asked a passenger to voluntarily change his seat so that two passengers could sit together and I got the biggest eye roll ever. He was a frequent flier and I was changing him to a better seat too! I wanted to f-ing punch him.