Seating, Regulation and Congressman!!
Airhead:
Thanks for your posting... it is a relief to know that some people in the airline at least acknowledge that things are getting out of control. There is a definite need for regulation.. ... just as lack of regulation in the financial services industry led to abuse of customers by banks and ultimately to a world wide financial crisis; lack of regulation in the airline industry has also led to abuse of customers and could, potentially, lead to such cost cutting that safety is compromised.
I too would urge people to write to their congressman. I am not a US citizen, but have gone to the authorities in Europe about the abuses by Ryanair for example and it is time for customers and employees to fight back.
Eagleguy:
If you ask a passenger who is already seated to move, to enable two passengers to seat together, this is a minor inconvenience to the passenger who is already seated. Although he clearly agreed to move, he expressed his frustration at the inconvenience by rolling his eyes. This is a very minor reaction. If such a minor reaction could cause you to feel such anger that you wanted to f*****g punch him, might I suggest that you have burned out and it might be time to find another job.
|