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Old Nov 18, 2008, 10:17 PM
dlysb70 dlysb70 is offline
 
Join Date: Nov 2008
Posts: 5
Default Best Price Guarantee an exercise in fraud

I booked a flight on Delta.com for $152.00. I found it for $111.99 on Travelocity.com. I submitted for their guarantee and received an email back saying there was some difference.

Let me guess...in that forest of arcane rates, there was a difference in the letter code for the rate rules that no human can decipher.

All I know is that on Travelocity.com I found a fare in coach for less than the same coach seat on Delta.com. But my claim was denied.

I'm lodging a complaint with the state and federal authorities for fraud. It's completely false advertising. Delta may make a legalistic case, but a reasonable person would find the tickets to be the same.

We should sue Delta in a class action suit.

What genius thought up this great way to **** off their customers when the airlines are struggling to make any profit?!