they could have at least advised me by email at the time it happened that such a ticket was cancelled, don't you think ?
Don't you think they could have sent an email saying thaey have $2650 of my money pending new travel reservations ?
They send frequent flyer junk mail all the time, why not advise a frequent traveller who was once platinum immediately that a ticket was cancelled and AA is keeping $2650 pending new travel reservations ?
This is the minimum I ask from a reputable on-line transaction.
Oscar
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