Complaint: In-flight Issue In flight Sales pitch
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Old Nov 25, 2008, 7:07 PM
totiredtodance totiredtodance is offline
 
Join Date: Nov 2008
Posts: 7
Default In flight Sales pitch

During a flight from Charlotte to Philadelphia, the flight was subjected to a 15 minute sales pitch for applying for the USAirways VISA card. The flight attendant rambled repetitively using caned script detailing of the benefits applying for the card.
The point I have issue with was the repeated assertion that getting the card meant you receive a free flight. It was implicitly stated as such. My issue is that applying and receiving approval for the card gives you 25K air miles which you may be able to redeem for the lowest award travel with an additional fifty dollar fee. This is not the "free" ticket passengers are being sold on.
When in flight, you effectively have a captive audience. I’ve noticed the sales pitch of the grabbers in the airport has been altered to not include the mention of “free” tickets anymore. (Grabbers are the salespersons in small kiosks at the USAirways terminal pitching the card to travelers as they pass by) I feel the same rule of truth in advertizing needs to apply in flight as well and on the ground.
I saw several older persons grab the application feeling it meant a free ticket (I sat behind one of them). It would be a shame if one of the couples I saw applied for and got this product for false reasons.