Sounds to me like a total lack of information being communicated to passengers, or information that was a downright lie. I guess they think ALL passengers are a bunch of brainless airheads (ooops...sorry AA...LOL ), never mind that a number of them are. I'm assuming the NWA employees were travelling by orders of the company, and not for pleasure...else why would they be in uniform? Could they have been a crew that was going to Detroit to fly a trip from there? I learned a long time ago that if I absolutely have to be somewhere at a certain time, I will allow for delays in connections and not cut it so close. Of course, in your case, it wouldn't have made much of a difference since the next flight was cancelled. I think you have a very legitimate complaint in being lied to and to have received no help on deplaning in Detroit. NWA has never been my favorite airline anyway.
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