In addition, I agree it is not right to give out false information. If the information I gave out earlier is false, I am sorry about that. I intend on researching the matter.
Jimworcs: I am not on a power trip. I am doing my job. Just think about the utter chaos if we didn't enforce many of the rules regarding carryon bags. More passengers would be here logging more complaints if the first 10 passengers onboard an aircraft got to stuff whatever they felt like in the bins with no regard for the rest of the passengers. Even if it might NOT be an FAA regulation, it is still a very valid rule and many of us are told it is a regulation. That is not my fault nor is it my coworkers fault. I don't think that is right either. The blame goes to the people who make the rules and use legal jargon to confuse the rest of us who did not go to law school. Even the passengers are subject to this confusion. If you come up with a better idea, plese tell us. I am on your side.
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