[Butch Cassidy Slept Here]

This is one example of why NONE of the “Legacy Carriers” (US-based airlines in existence prior to 1960), with the POSSIBLE exception of Continental, should be patronized. Indeed, it’s people like this jerk that make driving a few hundred miles, to the nearest Amtrak station, worthwhile. OK, I suppose Blake could, somehow, be at fault. Knowing that, at least, SOME AA flight attendants take pride in calling themselves “Sky Nazis,” AND given the fact that AA, over the years, has been the target of more than one lawsuit, from a passenger, involving flight attendant misconduct (see “Curley v. American Airlines," 1992, and "Hanni, et. al., v. American Airlines", 2007), I am not all that ready to accept AA’s claims of innocence here. True, I would not have engaged the FA the way Blake did. However, Blake’s statements, in no way, warranted the kind of actions and statements to which she was subjected to. Indeed, if she has the contacts for the witnesses she says she has, it would be worthwhile consulting an attorney. It’s possible this may be a case of crew members abusing their authority. As to the using of the FA’s name, in AA’s twisted mentality, and that FA’s, they probably see this post as “positive advertising.” I wouldn’t be surprised if AA pinned a medal on Mr. Ross! Anyway, I’m sure you know Leatherboy, FAs use fake names anyway. So, AA has probably, already, “changed” Mr. Ross’s name—so he can continue to harass other customers!