My husband and I booked a flight from Newark to Ft. Lauderdale on Continental (where we are both repeat Platinum Elite). A few days after the booking I noted (thanks to Airfare Watchdog) that the fare had come down exactly $100. for the two of us. Hence $498. becomes $398. Now my favorite airline is definitely willing to give us the new fare with a minor adjustment of only $300. change fee, again for two. What is wrong with this picture? The flight is still a month away so it's not quite unloading seats for last minute travel. Am I crazy to expect Continental, on request, to reduce our fare and credit our account? The answer I've received so far is, no, you won't get the reduction without the change fee. From the head honcho and OnePass I've received no replies at all. Now I like Continental but I must admit I do feel like a major sucker. Any advice?
