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Originally Posted by savtaro
Thanks for the responses. To SilentBob, the cheaper itinerary included the identical cabin, dates, flight numbers. Only change is the price! Where do you find the info that Continental will provide refunds in the case of fare decreases? I'd like to send that on to Continental.
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The "low price guarantee" only applies to web purchases within the first 24 hours. Basically, if you buy a ticket on Continental.com but then within 24 hours find the same itinerary for less on another website (Expedia, Orbitz, etc.) they will refund the diference plus issue a $100 voucher for future travel.
The details of this guarantee are here.
With regards to price reductions outside of that 24 hour window, Continental will re-issue your ticket to the lower fare, however they will also charge the $150 re-issue fee. If the change in fare isn't more than $150, it's a wash. There are other airlines that will waive the re-issue if the fare drops but your "refund" of the difference wil be in the form of a travel voucher for a future trip.
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To Butterfinger, you are comparing David to Goliath. I don't need parity when dealing with giant companies. I need the best price. If they are losing money on this flight by lowering the fare then they should not have lowered the fare. However, I don't see why they should make more on me than on those who came after me!
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This is just how airline pricing works. The person sitting next to you probably didn't pay the same as you for their ticket. Sometimes you'll pay more, sometimes less. abutterfinger25 made a good point. After purhasing your ticket you may see a lower price for the exact same flight however if the price increases you're locked in at the price you paid for your ticket.
If you fill your car up with gas and the next day notice that the same gas station is charging $.05 less per gallon do you demand the difference back?