Complaint: Fuel surcharge fees
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  #9  
Old Dec 20, 2008, 9:19 PM
skippy skippy is offline
 
Join Date: Dec 2008
Posts: 2
Default fuel surcharge

thanks Cathy, Chris & Jim. Firstly when I complained to B.A that I would not be receiving a rebate they replied "Any B.A booking has a fuel surcharge applied, which is applicable to that date. The fuel surcharge is not relevent to the date of travel. If you wish to complain contact your travel agent" When I booked the flight oil was almost $150 a barrel and obviously I accepted the surcharge. Now regarding this hedging of fuel (which I presume must be similar to the commodities market) either those who handle this matter for B.A are incompetent or they manipulate the market in their own interests. That is deceiving their passengers. Even though B.A's Chief Executive Willie Walsh said " we absolutely condem any anti-competitive activity by anybody (Oh didn't I mention that this was just prior to British Airways being found GUILTY and fined for price fixing on fuel surcharges and this was just this year. So we know they are thieves, are they still at it. Certainly looks like it . And by the way don't complain to them. Complain to your travel agent. Is this a cop out or what.