[PHXFlyer]

Originally Posted by Butch Cassidy Slept Here

Send an e-mail to the RichmondAirport management.
http://www.flyrichmond.com/About_Us/Contact_Us.php

This is an e-mail address for the airport authority. They have nothing to do with Delta.

Ask for confirmation as to whether there was, at any time yesterday, a weather condition affecting flight departures. Then, when you get home, file a complaint with the EU airline regulatory authority. If the delay was NOT due to weather, you should be entitled to monetary compensation under EU regulations. I would also file a complaint with the

UK CAA.

The flight from Richmond to Atlanta was domestic. The international flight TO Gatwick originated in the United States. EU rules and compensation don't apply here.

Also, if

Richmond Airport management confirms there was NO weather condition, send an e-mail to Delta asking the same question.

Again, the management of Richmond Int. Airport has nothing to do with this. If there was a complaint about parking, facilities, etc. then yes. They do not have anything to do with the operations of any of the airlines there.

While you are in the

AtlantaAirport be careful of what you say to Delta staff. Some fellow, by the name of Miller, according to a previous post, accused a customer requesting compensation of trying to “extort” money from Delta; he called the police, and had the customer escorted into the main terminal with instructions that he was banned from flying on Delta.

To accept everything posted here as 100% true is mis-guided. This is why hearsay sin't allowed in court testimony. How do0 you know what was posted was 100% true? What I do know is if law enforcement is involved at the airport and the passenger they were called to deal with was banned from ever flying Delta again there must have been a serious breech of protocol on the part of the passenger. Perhaps a threat was made in the heat of anger or the passenger made or attempted to make physical contact with either the Delta employee or an officer of the law. We don't know for sure.

For future reference, if travel on Delta is unavoidable (Sky Miles program interest, or other) purchase ONLY a refundable fare. This way you are not held “hostage.”

This may not be practical or feasible given the price of refundable tickets.