I'm a little confused. SAS staff yelled at you, yet you say European carriers are the best. I am also wondering if the bag problem might have been with Air France (Take a Chance...Fly Air France.) on the one end and SAS on the other. Isn't that a possibility? I do feel that AA gave you bad info when they advised you not to check in with SAS. Wouldn't you have to show a passport on check in when you're flying from one country to another?
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