I still don't understand where this $16.50 is coming from. If it were a fee to change or cancel the reservation it would have been a round figure like 50.00, 75.00, 100.00. This sounds to me like taxes or fuel surcharge or some other component of the ticket other than the base fare. If they are refunding the ticket this should also be refunded. AA may catch this when it goes to their accounting system but if the $16.50 remains on your credit card you should definitely call the credit card issuer and dispute the charge.
|