Oh c'mon Countrynewsman! Stuff happens. If a mechanical breakdown is the problem, try Amtrak. I have been delayed many times due to mechanical failure and have been in the middle of the line listening to passengers yell at the agents. This does not get you to your destination any sooner...as a matter-of-fact, it delays things more because of the yelling...the agent can't do his/her job. It's not their fault. These folks are not paid enough to be abused as they are. Blame it on their management. I have found a kind word gets me better service than a threatening stance.
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