DavidThi, you have a point here.
Delta airlines has really not the processes that one would expect from a major international airline.
I was flying often with Delta over the past years, but normally try now to use other carriers after too many bad experiences with Delta.
If Delta would go out of business, this would simply show that the market functions and inefficiently organized companies with often questionable customer service are replaced by efficiently organized companies with better customer service.
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