Complaint: Customer Service Do we bail out Delta Airlines next?
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  #11  
Old Dec 30, 2008, 5:36 AM
Suga00 Suga00 is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2008
Location: New York
Posts: 26
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Complaints against any airline is going to happen, yours are not excusable and should be addressed, however making such a statement that the company should go out of business because of the few bad apples is just sad and ignorant.
Delta employs thousands of people from IT to Check-in, flight crews, baggage handlers, mechanics, thousands of people, and to make a generalized statement "Delta employees just don't care anymore." have you met all of them? Maybe the few you have come across don't but that doesn't mean the rest don't care.
There will always be bad apples, unhappy employees and maybe delta should fire those who don't do their job but the amount of people that would have to come home to their families and say "I lost my job today" no airline would be able to hire them all, with the economy in the state that it is in where will these people go?
Delta is not the only airline with issues and as a former delta employee I would hate to see so many people, hard working people, not being able to keep their homes, feed their children or finish school because of complaints that could be addressed and fixed for future travel.
Don't wish on others what you wouldn't want for yourself.

P.S. There is no talk of airline bailouts, where have you been getting this from?