AA
Apparently there was bad weather south of Chicago, but it didn't stop all those flights landing and take off from Chicago whilst I sat off from the runway. The captain had said that we had lack of fuel to continue to Nashville, so why not refill and head out? Here is a response that I got back from AA.
Our records indicate that flight AA4487 was cancelled due to weather related Air Traffic Control restrictions. One of the most difficult operational decisions we must make is to cancel a flight. We know that our customers expect us to provide the promised transportation and it is our objective to meet that commitment. Still, there will be times when weather, mechanical problems or other operational needs prevent us from operating a flight as scheduled. Unfortunately, sometimes, we may have no other alternative than to cancel a flight even though we know travel plans will be disrupted. I realise that you were travelling at a particularly difficult time due to personal reasons and sincerely regret any additional concern this cancellation caused you.
Unfortunately, we were not in a position to rebook you on flight AA4044 that evening since this flight was fully booked. We did, however, rebook you onto the first available flight the following morning. Once again, since this cancellation was due to weather related difficulties, we were not in a position to provide you with overnight hotel accommodation on a complimentary basis. I note from our records that we offered a "distressed rate" hotel voucher to you, which you declined in favour of sleeping at the airport.
I must respectfully advise you to contact your private travel insurers for any claim you may have for unexpected expenses. We will be happy to provide any verification required by your insurers for this purpose.
Mr. ****, we appreciate this opportunity to further explain our position and regret that we cannot comply with your request for reimbursement.
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