Complaint: Customer Service Horrible
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  #12  
Old Jan 2, 2009, 11:14 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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That is fine AZ... so why are airlines allowed to sell more seats than they have? Answer specifically how you would feel if you went to a concert that you had booked tickets for and the venue said that they had sold more tickets than seats.. you are on standby in case there are some no shows or volunteers who would wait until tomorrow. I do not think you would be happy.

You are trying to have it both ways. The concert analogy to explain why the customer should not be able to re-book, but not explaining why the airline should not equally be held to the contract.

It is hypocritical.