Complaint: Canceled / Delayed / Overbooked Continental Connection (aka Colgan) BAD
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  #20  
Old Jan 3, 2009, 4:10 AM
PHXFlyer PHXFlyer is offline
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Quote:
Originally Posted by countrynewsman View Post
I think the COC does read that they could have been put in the empty first class seats.
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i)Transport the Passenger on its own flights, subject to availability, to the Destination, next Stopover point, or transfer point shown on its portion of the Ticket, without Stopover in the same class of
service, at no additional cost to the Passenger, provided that a Passenger who paid a Coach fare may only be transported on a flight in First Class or Business First Class Service subject to seat availability and if such flight will provide an earlier arrival than CO’s next flight on which coach space is available

The underline is mine.
Right. Which is why I didn't think you should have not paid the additional fare from coach to first given your circumstances. Contact the "We Care" line @ 800.WE.CARE2 (800.932.2732). If you have any problems with them, send me a PM and I'll give you contact information for a VP who can help you.