Still have not been reimbursed for out-of-pocket expenses...
Remember that e-mail I said I sent on 9/15/07? I still have not received my reimbursement from American Airlines for all the toiletries and make-up I had to purchase when they "lost" my bag for a month. Any advice anyone can give me would be much appreciated! I am sending an interaction log and my additional copies of receipts to the President and CEO of American Airlines. Has anyone had any luck with getting reimbursed for items when their luggage has been lost?
Please help. Thank you!
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