Paid for bags and they still didn't deliver
I recently flew NWA from Philadelphia to Grand Rapids to start my wonderful holiday break. The problem that occured is that NWA cancelled my flight from Detroit to GR so my family drove 4 hours to pick me up and 4 hours back north of GR to their home. The other problem, I checked a bag. Well, I got a bag pull slip for the bag (that I paid $15 to check) and then was told two hours later that there were too many bags to pull and they wouldn't do it. Kind of comical if you used the "there's too much work to do so I won't do it" excuse at work.
They lost my bags again on the way bag. This time I checked two bags and paid $30.
I requested a refund on the $45 to check the bags, but was refused because they "eventually" arrived. Let's keep in mind the bag fees were to offset the cost of oil which is now 1/3 of the cost it was at its peak. NWA and other airlines still haven't revoked the checked baggage fee. Amazing to me.
I now pay for bags that they don't deliver.
Watch out everyone because they're going to start to charge you by weight and maybe to wear clothes!
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