Sorry about what happened to you, but if you think you're gonna get superior service on another airline think again my friend. You have to really start reading these boards to know that you can get bad customer service at any airline.
You can check a flight status at midnight and find your plane will be delayed because the aircraft you would be using left late the night before meaning it will arrive late for the next trip. This happened to a friend of mine who flew continental to tel aviv, their 10:50pm flight didn't go till almost 5 am, because he was told their (Continentals) paris flight had left late the night before. But then your situation could have also been maybe their was a problem with your original plane and they were flying in a new one? That's just two examples.
Now as for the question of can weather in one area effect another area when it comes to air travel? My friend if you had turned on the news on any given day last week, before thanksgiving you would have known yes it can. Weather say in denver can slow inbound outbound traffic and that totally screws things up, but then you being a former airline employee you would know this already, so why are you angry?
Lastly the gate agent doesn't have control of when the flight should go, the pilot makes the call (again an ex employee doesn't know this? I am a frequent traveler and I know this). If the plane is delayed and ya gotta eat, get it to go because you never know. Could they have waited five minutes? maybe but then they may lose their slot for take off. So do they wait for whatever time until some passengers come back from wherever they are in the airport, possibly delaying further or do they leave? Well if the majority of the passengers are on board I would leave. It sucks people get left behind, I have been there once... ONCE, but what can you do right? Yell and scream? gets you nowhere.
Good luck on finding that perfect airline, ex airline employee. And please let me know if you do, I could use one. right now I only fly United, Continental and Delta, sometimes AA but if you try northwest and the rock, I'm there.
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