[Butch Cassidy Slept Here]

In the previous post, I gave myself an idea: Since the idea of experiencing shame, concerning bad dealings with your customers, is something that went-down the toilet over 10 years ago, for the airlines, this is yet another "profitable" route for the US-based airlines to express their amorality: ANY customer, not just the "triple platnum" kind, could speak, on the phone, with a US-based agent, for a $10 fee. One would pay the fee, online, then be given a "pass code" to provide when the actual call is made. The $10 fee would, of course, be in ADDITION to the fee now charged for talking to an agent over the phone. Accordingly, the $5.00 just gets you to talk to something with a pulse! The $10.00 allows you to talk to someone who you can, not only, understand, but someone who, actually, will not be sarcastic, or hang-up on you! Hopefully, this will allow the airline to pay their phone agents a high enough salary so that borderline psychopaths do not have to be hired!