Complaint: Customer Service Ticket Agents Humiliate Passengers
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  #13  
Old Jan 10, 2009, 3:10 PM
ldl007 ldl007 is offline
 
Join Date: Jan 2008
Posts: 18
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I agree with all your postings. However, some times when multiple announcements are made in a busy gate area from several gates, it is very difficult to understand which seat numbers are called for which flight.
Similarly, when multiple flights take off from the same gate (as in Delta JFK), elderly and not-so-seasoned travellors could easily be at a disadvantage. There is no reason for the gate associate to los epatience. While he/she is a trained professional, passengers could be nervous about missing their flight.