For the past three days I have been trying to submit a complaint through AC's Customer Care.... It hasn't been working. I finally had to fax it.
Quote:
Originally Posted by countrynewsman
Go to this site: http://aircanada.com/en/customercare/index.html and click on "Past Travel - Comments, Compliment, Complaints". It opens a form where you can state your complaint. If you didn't get the agents name, I'll bet they can find out who it was just by the flight number and date. Good luck. |