[ebnnj2004]

I purchased a ticket on spirit through aol travel. When I attempted to pick a seat, I was locked out of the process by Spirit. They said, since I purchased through a "travel agent" i would not be allowed to choose a seat in advance. I would have to go to the airport. The customer service center is located in Manilla, The Philipines. They suggested I go to the airport in advance and choose a seat. I had over two weeks before my flight but I was so concerned that I might get stuck in a middle seat. I went to the airport only to be told that I couldn't get a seat assignment until the day of the flight. Now I'm totally frustrated. I decided to cancel this flight and re-book through the website. Now I'm told that there would be a 70 dollar change fee, even though it would be the exact same itinerary. So i changed my plans completly. Pay for a new flight. Customer service tells me I had to accept a voucher for my original flight. I understand that there is a no refund policy and I pay seperately for my new flight and bank the voucher for future travel. Now I'm attempting to use the voucher and they want a 70 dollar voucher usage fee!!!! That's the same 70 dollars I didn't want to pay to change my original flight. No where on the website does it say that there is a 70 fee associated with the voucher system. It only says taxes and "fee". Somebody should file a class action suit against them. I wish I knew how. Anyway, beware of low super low fares with Spirit. You"ll pay plenty with blood, sweat and tears !!!!