The only way this will be resolved is to stop using the airlines. It would be great if frequent flyers would not only stop using them, but after a year, write to them again and tell them how many miles you have done on other airlines, so that it is clear how much business they have lost.
Unfortunately, the current political climate in the US is very protectionist towards the monopolistic airlines. We need people to lobby their congressman about the behaviour of airlines towards their customers. Frankly, they are hidden monopolies. People think that since deregulation there has been an increase in competition. In fact, this is a false perception. In fact, the airlines have built up "fortress hubs" in which they dominate city pairs, and avoid directly competing on many routes. We need to lobby for the re-regulation and the break up of these monoliths. This will increase competition and improve overall service, as it did for the communications industry.
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