Complaint: Canceled / Delayed / Overbooked Bad service from United Airlines
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  #8  
Old Jan 14, 2009, 11:44 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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The lack of empathy by the employee was the "whatever", which is intended to be dismissive and then only focus on a formatting problem and dismiss the substance.