My wife and I flew to California yesterday where we will board our cruise ship Sunday (Read: I allowed four days for delays!
). It is interesting to note the differences in onboard experience of Continental and Southwest. Our Southwest flight last month, both ways, was full. It was a 2 1/2 hour flight and the flight attendants were constantly in the aisle offering refills on soft drinks, etc. Plus, they seemed to be enjoying themselves. Yesterday's Continental flight was a tad over 3 hours with the airplane only half full. They made their obligatory service, then spent the remainder of the time sitting in the galley. They only came through to collect trash a couple of times and once did carry a tray of water. No one with Continental was rude at any time, but they sure had the plastic smiles. I have to wonder if this attitude is caused from management and the way they treat their employees. The flight was OK...no problems...it's just interesting to note the difference in carriers.