Complaint: Canceled / Delayed / Overbooked Mechanical problems on 3 flights, 2 day delay getting to Argentina
View Single Post
  #2  
Old Jan 16, 2009, 5:38 PM
veritas01 veritas01 is offline
 
Join Date: Jan 2009
Posts: 14
Default

My July flight to Buenos Aires from JFK in July was delayed 12 hours. The reason they gave was mechanical problems with our plane. In truth they gave our plane to another flight that actually was experiencing mechanical problems. That flight to Zurich took off in our plane leaving everyone on our flight to spend the night in a roach motel near the airport. Instead of arriving at Buenos Aires at 10 in the morning we arrived at 10 at night. Our connection to Mar del Plata was missed and we wound up taking a Manuel Tienda Leon shuttle at 2:30 in the morning. I received some frequent flier miles as compensation but not enough for a NY-BA ticket. My main problem was the lies that were consistently told by the American Airline staff. They tried to scare people into accepting the delay because they said it was a mechanical problem. American should be ashamed of itself.