Horrible Airline- never again
My wife (DR Shamah El-Sayed)booked a ticket from Cairo to London on Egypt Air (09:15 AM Thursday 15th January 09. The flight manager or director made a big argument with her ending in preventing her travelling on the plane. He refused to allow her handbag which was in accordance with the airline regulation on the plane. He insisted on it to go on the scale and to pay 1200 E.P. She insisted on her wright to carry a handbag but he arrogantly refused to allow her to travel. She told him that she is ill and take medications for depression and gastro enteritis and bigged him to allow her to travel but he insisted on not alloweing her to travel on that journey. She was left in a critivcal condition, vomitting, diarhae, severe headache and in tears. He was so arrogant and merseless not taking in consideration that she is 60 year old, British Citizen of Egyptian origin and medically very ill. His behaviour was criticized by every one in the Airport and his colleages. I urge the company to investigate this serious matter urgently. This kind of behaviour is totally unacceptable from a responsible manager who is supposed to give support to passangers and help resolve their problems and not to act in an irresponsible behaviour like this. This will only damage the companies reputation.
Dr Mohamed Abdel-All
Consultant Gynaecologist
United Kingdom
07887484310
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