Complaint: Canceled / Delayed / Overbooked Mechanical problems on 3 flights, 2 day delay getting to Argentina
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  #14  
Old Jan 22, 2009, 1:38 AM
PHXFlyer PHXFlyer is offline
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What if you were in Zurich awaiting the inbound AA flight so that you could go back to the US? Perhaps AA was trying to minimize the delay for them? If they thought they could send the aircraft that was supposed to be used for Buenos Aires on to Zurich and then use the Zurich aircraft which would be repaired soon for Buenos Aires it would have less of a lingering impact overall on their operations.

It's AA's aircraft so they get to make the decisions of which aircraft go where. Once an aircraft is scheduled for a particular flight it is never written in stone. Aircraft swaps happen all the time. If they didn't the whole system would continually add delays.

But I guess you would have AA utilize it's aircraft based on customer input when, like you, the average customer knows nothing about what goes on "behind the scenes" in running an airline.

As for your continued accusations of prejudice, it is unfounded. AA has been serving Latin America for decades. I hope no respectable publication "picks up" your article because, as is the opposite of your userid "veritas" none of it is based in truth.