Complaint: Baggage Problem Paid for bags and they still didn't deliver
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  #3  
Old Jan 26, 2009, 10:11 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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Northworst's policy is 50 bucks the minute the bag goes missing and 25 bucks for each 24 hours after, up to 4 days. Then it goes to another office which handles the insurance end of it. Supervisors and managers are authorized to give more and don't let anyone tell you differently. I forget the amount but I was a stupidvisor for them and never gave out more than the 50/25 because I was a company guy. What a stupid mistake.