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Old Jan 28, 2009, 9:27 PM
scottgoold scottgoold is offline
 
Join Date: Jan 2009
Posts: 5
Default United Must Act Responsibly As Well

Dear Corbel,
I don't think you're rude, but I have more important things to do each day than worry whether an airline company changes my contract. I guess you're not used to being treated courteously. I picked the flights, connections and times I wanted. I then paid my money -- United took it. You talk about "my responsibility." Are you kidding? After United took my money, the burden rests with them, not me.

United listed the flights -- this was their "offer." I selected my flights, paid my money. This is my responsibility -- I paid my money.

If United wants to change the flight, if they want to change their offer, then it is their responsibility to notify me. Wow, I'm shocked that you demand so little after paying your money. No wonder the industry treats us so badly. You are actually blaming me...