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Originally Posted by countrynewsman
AHA! I got a response from Continental...only to be told that they refunded the one ticket to my credit card and the other to "Bill-Me-Later.com". What the hell is that? Or could that be Continental's new site called "We-Might-Refund-You-Eventually.com?
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"Bill Me Later" is a third-party payment option available on Continental's (and several other airlines) website. You can apply for deferred payment through this company. Was your original transaction through "Bill Me Later" or was it on a credit card? Perhaps Continental got confused and sent your credit to the wrong place? I'd call their refunds department Monday and let them know if the credit was supposed to go back to your card.
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The Continental Airlines Customer Refund Services Department is open Monday through Friday 8:00 a.m. to 4:00 p.m. Central time. Phone: 800.932.2732, option 5
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