Complaint: Customer Service Horrible Service at Alaska Airlines
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  #7  
Old Jan 31, 2009, 9:29 PM
A Zollo A Zollo is offline
 
Join Date: Jan 2009
Posts: 1
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I am so disgusted with all our airlines... I think we need regulation back and quick... they are nickling and diming us as customers... example- I had an unused ticked which was good for a year. To reinstate the ticket they charge me. I use miles to travel. If I change my mind, they charge me for redepositing the miles which I earned! I have to make a change on a ticket because my meetings run late, I am charged min. $200 to make changes... COME ON people...it's a few clicks ... allow us to make these changes on the internet for FREE!!! WHY DON't WE CHARGE THE AIRLINES for every late flight and cancelled flight. Airlines should pay us back! How about the top 50 executives- take at look at their salaries... ENOUGH IS ENOUGH!!!!