Complaint: Customer Service no answer regarding mile reinstatment
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Old Feb 3, 2009, 1:55 AM
gloria gloria is offline
 
Join Date: Feb 2009
Posts: 1
Default no answer regarding mile reinstatment

On December 17 , 2008 we purchased magazines from our Delta Sky Mile account. ( According to Delta redeeming Sky Miles for magazines is considered an eligible activity to extend the expiration date. ) On January 1, 2009 over 200,000 miles were taken from my account and over 150,000 miles were taken from my husband's account. On January 8, 2009 I faxed copies of all the documentation in order to reinstate our Sky Miles. I contacted Delta once again regarding this matter...and of course they did not have the courtesy of even dealing adequately with this matter. What can one do?