Complaint: Customer Service Treatment of elderly passenger
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Old Feb 5, 2009, 1:19 AM
PHXFlyer PHXFlyer is offline
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Quote:
Originally Posted by Butch Cassidy Slept Here View Post
Hopefully someone on here can clarify this: My understanding is if one can, to the satisfaction of the given airline (a long shot??), document the Alzheimers, and its severity, some airlines offer a discount fare for an "attendant."
Quote:
Originally Posted by countrynewsman View Post
I believe Canada instituted a rule last year for all Canadian based carriers that severely disabled passengers may have an attendant with them at no extra cost. However...not sure of their definition of "disabled."
Some airlines will give a free or discounted ticket to an attendant traveling with a patient but only when there is a stretcher reservation involved. Usually the stretcher accommodations are 3 seats booked at the full Y fare so that's a pricey ticket to begin with. The airline isn't losing much providing a free or discounted seat to the attendant and someone who is traveling that needs a stretcher certainly needs an attendant with them anyway.