Complaint: Baggage Problem Southwest Airlines - pilfering from luggage
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Old Feb 6, 2009, 6:15 PM
josephshute@comcast.net josephshute@comcast.net is offline
 
Join Date: Feb 2009
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Great, a complaint regarding theft from luggage and then a case for plausible deniability, it could have been the TSA. I recently flew on Southwest flt 766 and when I arrived found some items missing from my bag. I just read where we only have four hours to check our stuff or they simply disregard any complaints. Well it was long after four hours so I can forget that. I like Southwest and am satisfied with most of their performance. But I don't like excuses like it could have been TSA. Sure but if there is a thief either Southwest or TSA should have a process in place to protect the public from common place pillfering. TSA and Southwest, there is a thief in one of your organizations between Denver Colorado and San Diego CA, do something about it. If I talk about travel to anyone in the future I'm going to be frank and say either Southwest or TSA in Denver or San Diego have a thief on thier staff.

Joe from Colorado Springs