Complaint
: Customer Service
Cancelled flight; no notice, no protection; incoherent "Customer Care" response
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Feb 7, 2009, 6:52 AM
jimworcs
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Scandalous, go the DOT, but I would take a much harder line on CheapTickets. They sold you the tickets and should have taken responsibility to get you to where you wanted to go. I would consider suing them in small claims.
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