Complaint: Customer Service Do not fly US Airways
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Old Feb 7, 2009, 6:54 PM
Butch Cassidy Slept Here Butch Cassidy Slept Here is offline
 
Join Date: Mar 2008
Location: Nearest Airports: COD, BIL, WRL
Posts: 577
Default Cleveland to Akron surface transportation

If you would have had to do an overnight stay in Philadelphia to fly direct into Akron, claiming compensation for the cost of surface transportation, from Cleveland to Akron, might be worthwhile depending on what your outlay was. US Airways and perhaps, others on this board who I can't identify, will tell you their contract of carriage allows them to dump you in Hong Kong (or something, almost, as outrageous.) However, a small claims court may not see it that way. As to the baggage: It just re-enforces that old saying--"there are only two kinds of baggage--lost, and carry-on." Actually, as United (barf!) is saying, nowdays, there is also Fedex.