Complaint: Canceled / Delayed / Overbooked Flight attendant never showed up; flight doesn't take off
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  #4  
Old Feb 8, 2009, 2:14 PM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
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I think you are being a little too harsh on this. I'm not going to say that it's not an inconvenience, but it's very possible that the flight attendant got sick that morning. Also, unless the airline has a crew base there, they will not have another crew member just sitting around waiting to fly. They would have had to either have another come from the hotel (another overnighting crew) or have another fly in.

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Originally Posted by exmontrealer View Post
1. The fact that I'd been up since 5am
Well OK. So had everyone else more or less.

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Originally Posted by exmontrealer View Post
2. The gate crew seemed disorganized and confused, which got some passengers visibly upset
Can't really comment one way or the other.

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Originally Posted by exmontrealer View Post
3. Spirit's turf at LaGuardia is cramped and poorly maintained.
Most of LaGuardia is cramped, and ALL of it is poorly maintained. It's kind of a dumpy airport.

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Originally Posted by exmontrealer View Post
4. I'm out $60 for round-trip cab fare to/from LGA.
YOU made the decision to bail out, not the airline.

If the airplane let 1:40 late, and knowing that they would have probably started re-boarding 30-40 minutes before that, that would mean about an hour or so from the time they had everyone get off the plane, which sounds like you didn't really give the situation much of a chance. I know it's frustrating, but at the same time a little patents might help.