Butch...PLEASE stop assuming all airline personel are terrible people. This situation was horrible, completely uncalled for. Diane should be fired (if there were previous incidents with this person) or be made to take a personal leave possibly with a mental health evaluation. I know nothing about this person (Diane) No matter what personal dilemas may be going on in one's life there is ABSOLUTLY NO EXCUSE for the way she acted.
Who knows, maybe she wants to get fired, then try to sue the company for wrongful dismissal. Sounds strange, but people are weird and do weird things. Nevertheless, as I reiterate that type of behavior is completely wrong. In ANY business. The person that wrote the original thread sound totaly belieable and I have no doubt that every word of it is true.
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