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Old Feb 12, 2009, 11:54 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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You have little or no chance with KLM. I had to threaten smalls claims court for a denied boarding compensation claim that they didn't actually dispute, but took over 6 months to settle. They have the fall back that 15:20 was the latest time for you to arrive and board and you were late. Airlines only forgive themselves for mistakes and errors. Passengers mistakes are a revenue opportunity to be exploited to the maximum.