[hmaurer]

Without telling me, the agent, who informed us all that he was about to be laid off, simply REWROTE leg 2 of the departure trip to have me arrive in Richmond rather than San Antonio. United claims I took the trip because I used both legs, thus, when I did not show up for the return leg on US Airways from San Antonio to Dulles via Charlotte, they logged me in as a "No Show" and closed out the transaction.

US Airways claims I cannot get a refund until United indicates that I did not take the second flight. United says, "Sorry, but you actually DID take the second flight by volunteering to go to Richmond, not San Antonio." So, United will no indicate that I did not fulfill my ticket, consequently I get a refund from neither entity.

Not impossible. Just screwed.