Complaint: Frequent Flyer Program Buyer beware
View Single Post
  #11  
Old Feb 14, 2009, 5:05 AM
PHXFlyer PHXFlyer is offline
Banned
 
Join Date: Dec 2008
Posts: 1,366
Default

Quote:
Originally Posted by airhead View Post
I think the fine print can be simplified. I also believe the crazy nuance rules are silly. They are obviously complicated to fool customers into contracts. Then to top it off, the airlines will give little to minimal training on those policies to their own agents. What a headache! You have to be a seasoned flyer to understand these rules. Or have a team of lawyers fly with you.
In this case the T&Cs aren't exactly "fine print." Here's a link to the offer on AA.com:

Quote:
Special Offer - 30% Bonus!*

Award:
30% bonus miles

Dates:
February 1 - March 31, 2009

Offer:
Special Offer - 30% Bonus!*
Buy or gift American Airlines AAdvantage® miles between February 1 and March 31, 2009 and earn 1,500 bonus miles for every 5,000 miles purchased. For example, buy 10,000 miles earn 3,000 bonus miles. Get more from your miles today!

*Up to 12,000 bonus miles.

Restrictions:
Members must purchase miles from the buyAAmiles® or giftAAmilesSM program between February 1 - March 31, 2009 to be eligible for the 1,500 bonus miles per 5,000 mile purchased offer. Bonus is awarded to the purchaser of the miles. Please allow 72 hours for purchased miles to post to your AAdvantage account.

Bonus miles will be posted 6 - 8 weeks after conclusion of promotion. Member may earn up to 12,000 bonus miles through this offer.
There it is in black and white. And the font of the "Restrictions" isn't any smaller or finer than that of the main body of the offer. If the OIP didn't bother to read past the "Buy Miles" button that's his fault!