US Airways started removing IFE (in-flight entertainment) systems from their domestic aircraft almost as soon as the merger with America West was complete. The stock symbol of the new combined company is LCC which stands for "Low Cost Carrier." Their business model, quite frankly, sucks. They want to retain the "window dressing" of a full-service airline (first-class cabins, membership in Star Alliance) yet stoop to new lows when it comes to cutting costs (advertising on tray tables, charging for water and coffee, removing IFE).
US Airways is not customer friendly. I doubt they'll be in business much longer. I hope whoever picks up their pieces does a better job!
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