Complaint: Canceled / Delayed / Overbooked False delay notification - bizarre!
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  #7  
Old Feb 17, 2009, 12:03 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Well, if they are popular, perhaps the alert should also advise the customer that this can change and they should check in as normal. At least this way, the traveller is forewarned. Forewarned is forearmed.