[shmedly123]

I booked a reservation back in August 08 for December 08 with $47 left over from a January 08 flight. I checked back in November and had found that my flight had gone down so I took the fare difference($240) and was going to apply it to a trip this spring. Apparently because I used the $47 toward the flight the "1 year expiration date" now becomes January...meaning i had less than a month to use the $240 credit since my flight didn't take place until December.

I tried calling customer service and politely explained to them what had happened and after a long conversation and after the conversation started to escalate as the rep was being very condescending I decided that I would just eat the $50 in order to get the remaining $190.

Then the rep came back and was a little to excited to tell me that since there were 3 people on my ressie that she would be charging me $150 and that's when i asked to speak to a manager.

The manager told me to pound sand